Privacy Policy for Eco-Friendly Car Workshop
At Eco-Friendly Car Workshop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, service your electric or hybrid vehicle with us, or interact with our online platform. We uphold the highest standards of data protection, adhering to principles of transparency, fairness, and accountability in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our online platform, or otherwise when you contact us.
- Personal contact details: Such as your name, email address, telephone number, and postal address when you make a booking, inquire about services, or sign up for our newsletter.
- Vehicle information: Details about your electric or hybrid vehicle, including make, model, year, and registration number, to provide accurate service and maintenance.
- Booking and service history: Records of your appointments, services rendered, and communications with our workshop.
- Website usage data: Information collected automatically when you visit our site, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how our online platform is used and how we can improve.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our eco-friendly automotive services, including scheduling appointments, performing maintenance, and processing payments.
- To communicate with you regarding your appointments, service updates, and any inquiries you may have.
- To improve and personalize your experience on our online platform, ensuring content is presented in the most effective manner for you.
- For marketing purposes, such as sending you newsletters, special offers, and information about our sustainable practices and new services, but only where you have given your explicit consent.
- To comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, website hosting, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures to consider new technology and methods.
Your Data Protection Rights
Under GDPR and other applicable data protection laws, you have certain rights concerning your personal data. These rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You have control over cookie settings through your browser and can opt-out of certain types of cookies, though this may affect the functionality of our online platform. For detailed information, please refer to our separate Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our online platform. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Eco-Friendly Car Workshop
123 Green Lane, Eco-City, EC1 2AB
United Kingdom